At Serenity Health & Beauty we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@serenitypoynton.co.uk. Alternatively, you can telephone 01626 877875.
Who are we?
We’re Serenity Health & Beauty, our contemporary high-street clinic offers only the very finest treatments and products from around the world. Located on Park Lane in Poynton, the salon features eight expansive treatment rooms, a relaxation room, plus a dedicated manicure and pedicure area, making it rival the very best country retreats and leading city clinics. With 14 members of staff with over 250 years’ experience between them, which ever treatment you book in for, you will always be in experienced and reliable hands.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, when you make a booking, or if you register to receive our e-newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, postcode, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
We review our retention periods for personal information on a regular basis.
Who has access to your information?
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@serenitypoynton.co.uk Alternatively, you can telephone 01625 877875.
You have the right to ask for a copy of the information Serenity Health & Beauty hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Communications
Personal information that is entered into our dedicated sign-up page titled ‘Beauty Insider’ will be used for marketing purposes. If you also sign up through our sign-up forms on any of our social media pages, again your Personal Information will be used for marketing purposes.
Personal information that is entered on our signup form is linked with Mailchimp, which Serenity Health & Beauty uses to send its marketing communications. Mailchimp’s own privacy policies can be found here: https://mailchimp.com/legal/privacy/
Use of 'cookies'
Like many other websites, the Serenity Health & Beauty’s website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.